Go North East

3.00 stars

76 Reviews

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Chloe5's complaint against Go North East

Chloe5 Molyneux


[LAPSED] Refusal

Complaint against Go North East

At 9:13pm today I tried to get on the 27 too South Shields from Newcastle and I had a £4.50 daysaver that I got this morning (without needing ID) And then I try too get on the 27 to go home and she said I need ID to get on the bus and Refused me to get on the bus, so now I’ve had to get the bus too sunderland with the daysaver that apparently I needed ID for and then going to have to get the bus from sunderland home, to hebburn Not happy at all!!

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Lapsed. Chloe5 has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hi Chloe - Sorry to hear about this issue. To use or buy our range of discounted 5-25 tickets you may be asked for ID. Full details can be found here: https://www.gonortheast.co.uk/5to25/. Again, I'm sorry you weren't able to use the ticket, if you need any further information please don't hesitate to get in touch.
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