Go North East

3.00 stars

76 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with Go North East?

Make a complaint


Or simply share your experience

Write a review

Chloe5's complaint against Go North East

Chloe5 Molyneux

04/11/2019

[LAPSED] Refusal

Complaint against Go North East

At 9:13pm today I tried to get on the 27 too South Shields from Newcastle and I had a £4.50 daysaver that I got this morning (without needing ID) And then I try too get on the 27 to go home and she said I need ID to get on the bus and Refused me to get on the bus, so now I’ve had to get the bus too sunderland with the daysaver that apparently I needed ID for and then going to have to get the bus from sunderland home, to hebburn Not happy at all!!

  • supporters 0

Lapsed. Chloe5 has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hi Chloe - Sorry to hear about this issue. To use or buy our range of discounted 5-25 tickets you may be asked for ID. Full details can be found here: https://www.gonortheast.co.uk/5to25/. Again, I'm sorry you weren't able to use the ticket, if you need any further information please don't hesitate to get in touch.
400 characters

75 other reviews of Go North East


loader