Go North East

3.00 stars

76 Reviews

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debra's complaint against Go North East

debra

25/09/2016

[LAPSED] stood waiting for 57 bus on jackson street gateshead to go to newcastle. driver ignored us, drove on

Complaint against Go North East

Stop at bus stop on Jackson Street, Gateshead waiting for the 57 bus to Newcastle (due approx 7.50pm). I had got off this bus here two hours previously and noted other bus stops stated they were not in use but not this one so I assumed I would be able to get on the bus here. The bus turned up (not the usual blue bus but a red double decker). Initially, I didn't think it was the 57 but once I did I put my hand out and the driver just drove on by. This really isn't acceptable, especially when these buses are so infrequent.

  • supporters 0

Lapsed. debra has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hi Debra - I have passed the details for this to our Customer Services Department, who in turn will flag this up with the operating depot for investigation. For anything further, please get in touch direct. Thanks http://www.gonortheast.co.uk/contact/
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