Go North East

3.00 stars

76 Reviews

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Tom's complaint against Go North East

Tom Fletcher

05/11/2019

[LAPSED] Terrible mobile app

Complaint against Go North East

It must be every week now that the live times given on the mobile app are incorrect and the bus has already been and gone. Ticket pricing is horrendous and it's now cheaper to get the train. The in-app tickets don't show their barcode every now and then which is always lovely when you're trying to use a ticket. Labour has my vote, nationalise the bus service.

  • supporters 0

Lapsed. Tom has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hi Tom - I'm sorry to hear about that, we'd like to look into your concerns if you wouldn't mind getting in touch with us directly here - https://www.gonortheast.co.uk/contact/
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