Go North East

3.00 stars

76 Reviews

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Callum's complaint against Go North East

Callum barron

10/11/2016

[LAPSED] Unreliable

Complaint against Go North East

The number 19 bus to the ferry, I get on next to Orion business park and it is without doubt always late unless it is one single driver, a young looking man, it is meant to run in conjunction with the ferry with the timetable, giving 21 minutes to reach the ferry which is approximately a 15 minute journey, I always find myself waiting an extra half an hour for the ferry due to the bus being 5-15 minutes late and 2-3 stop after I get on, the driver switches which should be a very quick action but they stand for 5 minutes chatting about their day, either change the timetable so it is due 5-10 minutes earlier or drastically improve your service, ridiculous

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Lapsed. Callum has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hi Callum - thanks for the comments. The best way for us to investigate this and to get back to you would be to give us the details direct. There are a number of ways to get in touch listed on https://www.gonortheast.co.uk/contact/ Cheers
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