1.00 stars

31 Reviews

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frances's complaint against

frances johnson


awful hotel charging people to upgrade

Complaint against

booked with love holiday zante greece 6th july 2017 two people standard room in letsos hotel zante , arrived in the evening looked okay from the outside , went in manageress greetd us and said after asking 50 euros for air conditioning, let me take you to your room ,when i saw it i said this is not what i booked she said it is simular and walked away , i could not believe it , it was disgustinf dirty light bulb hanging over mirroe hard beds , i said to my son in the morning we are getting out of here , in the morning i spoke to the receptionist and told her loudly i am not staying in that awful room , i told her i know the reviews were not too good but i am taking a chance she said the manageress will see you in two hours i said alright spoke to people and they were charged 150 euros to upgrade what a chhek food was disgusting, saw the manager she gave me another room, which was alot better this hotel deserves a one star it left a sour taste in my mouth i will not go with love holidayd again and it was the first time i have been to greece absolutely spoit it for me

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