1.00 stars

33 Reviews

GBP silhouette


Richard's complaint against

Richard Lewis


Concerned that this is a rip off company.

Complaint against

Concerned that this is a rip off company. I booked a holiday on line Tuesday, they took the money off my card, however only called on Friday to say that there was a problem with the hotel and it could not be booked as there website is wrong and should not offer an all inclusive. Sent me alternatives at significantly higher prices. Tried to call twice, could not get through after 20 mins on both attempts. No holiday booked or confirmed, yet I cannot cancel on line otherwise they will charge full amount as cancellation. Meant to be flying next Friday but cannot go and book elsewhere as they have my money. Given that they were recommended this is proving to be a trying experience and absolutely fed up with them. Emailed again and state response in 72 hours. Shocking, will not use them again.

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