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Valerie's complaint against

Valerie Bateman


Lack of customer service

Complaint against

Booked holiday to Tenerife in April for Christmas break and paid £180 deposit. Now realised that I have no flights on this booking, emailed them on 14th September to see if flights could be added. No reply. I have since decided to change trip altogether and go to Benidorm. I can't get any response from Love holidays to discuss a change in travel. I don't want to lose £180 and am wanting to transfer my trip or ideally get a refund and rebook with an alternative company Reference number is LOV20585U

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