Network Rail

1.00 stars

21 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with Network Rail?

Make a complaint


Or simply share your experience

Write a review

susan's complaint against Network Rail

susan facchini

05/11/2017

Train full

Complaint against Network Rail

Yesterday the 4th Nov my daughter and my 2 grandchildren and myself bought tickets to Newcastle and return when the train arrived it was jammed packed and we couldnt get on .We had bought little mix tickets which was a xmas present for my grandaughter last year the driver of the train told us to complain at the ticket office which we did the girl said they wouldnt put any alternative transport and basically we were just left on the station. THE DRIVER TOLD US IT WAS POINTLESS waiting for the next train as it would be just as full this is disgusting and not right letting these children down and dissapointed they knew about this event and did nothing to resolve this

  • supporters 0

Network Rail has not yet responded

  • Comments (0)
400 characters

20 other reviews of Network Rail


loader