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Dean's complaint against Travelstyle

Dean Beresford


New year hell

Complaint against Travelstyle

T391962 Mr D Beresford Dear sir/madam where to start, this has been a trip that has not been well planned. It took what should have been 1hour 2hours at most 5+ hours to get to our destination. Everyone was moaning! Our first coach driver was very sarcastic and not helpful. People with walking sticks were being pushed and elderly people were being pushed about etc. A trip to a shopping centre? Really! For New Year's Day... we heard 3 other people that they picked to go to Scarborough as we got told picking was not a option! We were so disappointed that we didn't even stop first night we got a taxi home which took 50mins! I hate wasting money but this was a trip I couldn't stay on I didn't even eat our first evening meal. I also whiteness a elderly gentleman get refused by the coach driver that he couldn't reserve a seat with extra leg room even though it was on his booking form? I'll look forward to your response Regards Mr D Beresford

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