Stagecoach

1.00 stars

33 Reviews

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KAREN's complaint against Stagecoach

KAREN WEEKS

08/04/2016

The new South West Falcon coach sailed past us at the bus stop

Complaint against Stagecoach

At 4pm on Monday 4 April we were waiting at the designated stop for my son to board the new Bristol bound Falcon coach due at 4.15. At 4.25 The coach hurtled past us without evenslowing. We then had to drive our son to Bristol. I emailed Stagecoach that evening but,apart from an acknowledgement of my email,I have received no apology.

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KAREN WEEKS | | VERIFIED

Stagecoach argued that the driver did not consider there could be someone sheltering from the rain in a car waiting at the bus stop and did not therefore slow down allowing that person to get out of the car.(My son opened the car door as soon as the coach appeared in the rear view mirror).
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