Newport Bus

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Janice's complaint against Newport Bus

Janice Thomas


No bus turned up

Complaint against Newport Bus

On Monday 17th December 2018, the R1 service did not turn up at 6.10 from risca via ty-sign to Newport nor did it turn up at 7.10 or 8.10....I have had issues in past with a very rude driver not stopping at a stop that I always catch the bus from, buses never on time 6.10 turns up at 6.30 most Mondays and Wednesdays which is when I usually catch it, now not turning up at all, me and my friends had to wait with 3x6 year olds who were tired, cold and hungry plus there was 2 elderly people waiting for it and a 17 year old girl.....Newport bus service are dreadful and when they do turn up they send buses that struggle to get up hills, ty-sign is all hills

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