Newport Bus

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Janice's complaint against Newport Bus

Janice Thomas

18/12/2018

No bus turned up

Complaint against Newport Bus

On Monday 17th December 2018, the R1 service did not turn up at 6.10 from risca via ty-sign to Newport nor did it turn up at 7.10 or 8.10....I have had issues in past with a very rude driver not stopping at a stop that I always catch the bus from, buses never on time 6.10 turns up at 6.30 most Mondays and Wednesdays which is when I usually catch it, now not turning up at all, me and my friends had to wait with 3x6 year olds who were tired, cold and hungry plus there was 2 elderly people waiting for it and a 17 year old girl.....Newport bus service are dreadful and when they do turn up they send buses that struggle to get up hills, ty-sign is all hills

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