Northern Rail

5 Reviews

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Nest's complaint against Northern Rail

Nest Lumsden


Still have not heard and still no compensation!

Complaint against Northern Rail

I have all ready phoned you about my complaint weeks ago but have heard nothing. My ref is 2p69 On Saturday 27th of August 2016 I was coming back on the Sheffield to Lincoln train, to get off at Saxilby. I caught the Chesterfield train to Sheffield at 12:03; gotj to Sheffield at 12:17. The Sheffield train should have left at 12:27, but was late leaving. I got to Retford and then had to get off the train because there was a signal fault at Gainsborough. There was no alternative transport laid-on, and it was at least 120 minutes before a train arrived to take me to Saxilby. I arrived home at about 4:30. I sent all my tickets with the right form to Northern Rail and have heard nothing from them. Could you please follow this up for me. I did phone your company some weeks ago but have heard from you either

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  • Comments (1)

jonathan not to be told | | VERIFIED

Terrible said trains on app running got to station for ticket office to be open and on board to txt for tain details with no number went in waited 10 minutes to ask the man to be told they are not running then called up complaints to put the phone down on me twice when i wouldnt give my last name
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