Britannia Hotels

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14 Reviews

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Elizabeth's complaint against Britannia Hotels

Elizabeth Kaye

10/08/2017

Very poor conditions dissatisfied customers

Complaint against Britannia Hotels

I was was on a two night coach trip with National holidays on Friday 4th August to the 7th August to Cotswolds and Stratford staying at the Britannia hotel Coventry. The room I stayed in with my sister double room 233 was dirty the shower didn't work reported it to the receptionist on the desk she seemed disinterested dident ask the room number. .my sister and I had to have a wash down in the bath I also reported on leaving the same receptionist didn't even apologise .I have been on many holidays in Britain and abroad I've always been able to have a shower .and one of the waitress was very rude to me .I have been in Britannia hotels before and they were always of a high standard totaly disgusted . I would never want to stay there again ever .

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