Britannia Hotels

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Allan's complaint against Britannia Hotels

Allan Ellis

31/03/2018

Very poor executive room

Complaint against Britannia Hotels

Booked a one night stay at the prince of Wales hotel at Southport on good Friday as a treat for my wife . When we arrived we were told that they were changing our room so they said it was a named room (Kensington ) no 157 .The room was very small the carpet was threadbear ,also the curtain on one side was hanging off . As we paid extra money we thought the room would be in good repair ,I have taken photos of the above mentioned: We have stayed in this hotel on numerous occasions in budget rooms and executive rooms but room 157 is the worst room I have ever stayed in.

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