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Laura's complaint against Weekender Breaks
Complaint against Weekender Breaks
Purchased a mystery getaway deal through Wowcher and paid £100 per person for two people plus administration fee(?) in total cost me a £204 - the original ad states that it’s a mystery getaway to random selection of destinations flights and hotel included. This so called deal also states that it’s up to 82% cheaper, so so apologies for believing that my getaway is going to be cheaper that if I book it myself. Weekender Break called me to notify where I’m going, which was originally Milan, but never even given me an option to go for the price I paid for a Wowcher, and asked me to pay supplementary charge at first - £45 pp, when I said a want to stick with my original deal for original price he kept offering me a different options to different countries and (you guessed it) for supplementary charge, I was rushed into agreeing to to one of the what sounded to be decent deals and was required to pay additional £110 which would take me to total of £314. Once I received my detail I’ve checked the prices online and guess what? On exactly the same days and exactly same accommodation/flights would have costed me £206 I also get cash back through my works discount site so it would be even cheaper! This all Wowcher/Groupon getaway stuff is so misleading and should be banned! What are my rights here?
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