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Maddie's complaint against Weekender Breaks
Never ever again
Complaint against Weekender Breaks
I will never be using weekender breaks again. After ringing up to organise my holiday with a wowcher i bought for £209 for 3 nights to Marrakech, i couldn't have any flight or organise anything with them unless i paid another £70 (each) to pay today's cost of the voucher instead of what we paid and "secured" it as the week before. THIS IS ILLEGAL FALSE ADVERTISING. I understanding charging extra if you're requesting more convenient flight times to spend longer in the destination, but no, i was told we needed to chose different dates for that price. Never known a travel agent to tell you when you're travelling AFTER you pay for specific dates. If they refuse to refund the money when i ring tomorrow i will simply claim through the credit card company. I will also not be accepting a "wowcher credit" as i am deleting my account and never be using a website selling false products at the wrong prices to draw people in again.
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