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Janice's complaint against Imagine Cruising
No customer service here
Complaint against Imagine Cruising
Have always booked our holidays through Holiday Planet who were fabulous. Imagine have taken over and what a difference! They take your money and you never hear from them again until more money is required. You phone, email for information they never respond. Try to make appointment to arrange face to face meeting but told no one in the Perth office can help us as one person is on holiday so deal with Brisbane who don't call either! Never again will I deal with this company I'm just hoping they don't go out of business before we have the holiday we have paid for.
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