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paul's complaint against Imagine Cruising
Complaint against Imagine Cruising
this is the worst travel agent we have ever booked with: they don't explain the terms, they are very pushy, they have hidden fees (the price in the newspaper said it was the total price, all inclusive, but once we paid our money they give us the conditions and oh, there are more costs on the cruise itself, they never told us about it, that is an extra $500) They are so friendly and nice but once we had paid in full they don't want to hear from us anymore. this was going to be the holiday of a lifetime but it has been a nightmare. these people just don't care.
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Patricia Kelly | | VERIFIED