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Dan's complaint against Abellio Greater Anglia
Complaint against Abellio Greater Anglia
Used to commute on the London to Norwich line a few years ago reguarly, stopped doing so as the trains was constantly late or not there.. Decided a few years on the service must be better, how wrong I am!!! Yesterday my first train to get to Witham had been cancelled so had to get a taxi to Witham!! Poor start... assume i can claim back but not the point!! Next the train to Norwich was delayed.. finally got to Norwich i thrn have one more train to get to my local town, this train is on time however devolps a fault half way adding 45 minutes furthermore onto me journey!! This should be all? Afraid not.. now on my return journey I have been stuck at Ipswich where i had to change trains and once again its running late.. not massively only 10 minutes.. but my change over time for my next train is 4 minutes!!!!! So i have now missed my next train!!! This entire company is embarasing!! No improvements made in years!! Same old story!! Happy to take your money for a more than subpar service!! Dont bother with public transport!
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