Iberia

1.00 stars

10 Reviews

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Cristina & Abdellatif's complaint against Iberia

Cristina & Abdellatif Fardaoussi

25/10/2015

damage suitcases

Complaint against Iberia

date 2 Sept when we landed in heath row I noticed my wife and I suitcases are damaged we report it to the baggage depart and we been given two receipts No LHRIB29623 and LHRIB29622 ON THE 2 OF SEPTEMBER also we been given a number to call . we have tried couple times without any success we wrote to the airlines in Madrid but we did not get any replay . the website does not function could you please help thanks

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  • Comments (12)

Cristina & Abdellatif Fardaoussi | | VERIFIED

Iberia is known not to reply to any complaints this why they have their office in Madrid and also they can wait for a year to dispute the claim and close on the ground its over a year such company like Iberia are very clear in abusing the system and mocking customers . I wont travel with them again useless and idiots people

Cristina & Abdellatif Fardaoussi | | VERIFIED

Iberia is known not to reply to any complaints this why they have their office in Madrid and also they can wait for a year to dispute the claim and close on the ground its over a year such company like Iberia are very clear in abusing the system and mocking customers . I wont travel with them again useless and idiots people

Cristina & Abdellatif Fardaoussi | | VERIFIED

Iberia is known not to reply to any complaints this why they have their office in Madrid and also they can wait for a year to dispute the claim and close on the ground its over a year such company like Iberia are very clear in abusing the system and mocking customers . I wont travel with them again useless and idiots people.

Cristina & Abdellatif Fardaoussi | | VERIFIED

User Responded via private message

Cristina & Abdellatif Fardaoussi | | VERIFIED

Iberia is known not to reply to any complaints this why they have their office in Madrid and also they can wait for a year to dispute the claim and close on the ground its over a year such company like Iberia are very clear in abusing the system and mocking customers . I wont travel with them again useless and idiots people.

Cristina & Abdellatif Fardaoussi | | VERIFIED

worst airline europ has known they have not got a courage to answer my email cheap airline plus cheap company equal ignorant staff

Cristina & Abdellatif Fardaoussi | | VERIFIED

worst airline europ has known they have not got a courage to answer my email cheap airline plus cheap company equal ignorant staff

Cristina & Abdellatif Fardaoussi | | VERIFIED

worst airline europ has known they have not got a courage to answer my email cheap airline plus cheap company equal ignorant staff

Cristina & Abdellatif Fardaoussi | | VERIFIED

User Responded via private message

Cristina & Abdellatif Fardaoussi | | VERIFIED

worst airline europ has known they have not got a courage to answer my email cheap airline plus cheap company equal ignorant staff

Cristina & Abdellatif Fardaoussi | | VERIFIED

there is nothing else to say accept there ignorant people don not have courage to answer my emails

Cristina & Abdellatif Fardaoussi | | VERIFIED

there is nothing else to say accept there ignorant people don not have courage to answer my emails
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