Tour Center

1.00 stars

12 Reviews

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Judith's complaint against Tour Center

Judith Esfahani

10/03/2018

False information on holiday booking

Complaint against Tour Center

Booked originally 2 twin rooms and a triple room in foss hotel including breakfast last August 2017. One week before holiday , beginning March 2018 hotel was changed and we we offered an apartment with 3 double bedrooms and 3 ensuites . No breakfast was included as it was self catering. On arrival we find a shabby ,and in some parts dirty apartment with 2 double rooms and 1 smaller one with a three quarter bed leading off from the second room and only 1 bathroom between 6 non family members which made it very difficult We contacted the company immediately and have been fobbed off for the few days we have been here. We have phoned every day sent numerous messages and emailed and yet they have not done anything because they say they are contacting their suppliers EXPEDIA

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