Blackpool Pleasure Beach

1.00 stars

13 Reviews

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Wayne's complaint against Blackpool Pleasure Beach

Wayne Hough

14/08/2017

Staff caused my disabled partner to break dowbnt

Complaint against Blackpool Pleasure Beach

I visited blackpool pleasure beach with my disabled partner who also suffers from mental illness, my 5yr old son and my 10 year old autistic son. My youngest son is exactly 117cm in height. Weren't to a roller-coaster in nickelodeon land and the height restriction was 117cm and they wouldn't allow my youngest on the ride, so we went to see guest services to see if this was right as they let girls on the ride that was smaller than my son but as they had their hair tied up they made the height. When we seen the manager "jack" at guest services istraight away informed them my partnered mental health condition (border line personality disorder) after informing them of this expect them to speak and deal with me. To me surprise this didn't happen and the manager proceeded to have a full blown argument with my partner causing Herts break down and forcing us to leadeth Park (they didn't ask us to leave) we had to leave due to my partners condition. Whilst the manager was arguing with my partner I was constantly informing him he will have to phone an ambulance for my partner if hecontinues but he didn't listen an continues the argument. At this point I told him he is discriminating against people with mental health so heathen shouted at me and then asked us to leave the park for this acusation so whether leftthepark before the situation got worse.

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