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Carol's complaint against National Holidays
Complaint against National Holidays
Travelled on Saturday 12August to Hinckley Leisure break and feel that I ought to let you know that although the room at the Jury's Inn was executive number 261 the smell of sewage at 11pm spoilt my stay there. It was overpowering and no one should have to sleep in that sort of stench, I did make the staff aware of this on my departure and obviously had I been staying more than the one night I would have asked to be moved. I hope that you will keep in touch with the hotel to see if this is always like this or a one off. I would welcome your comments on this situation and would be interested to see if you have had any similar complaint.
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