National Holidays

1.00 stars

379 Reviews

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Margaret's complaint against National Holidays

Margaret Daymond

16/08/2017

Coach driver

Complaint against National Holidays

Me and me friend booked a break to Blackpool for 4days on the 11th of August till Monday 14th we paid £152each,when we arrived at the president hotel every think seemed ok,then we relized toilet wouldn't flush so Saturday I told the reception they said it would be fixed we we returned they said it was ok,well it didnt flush you had to stand there keep flushing,then the shower wasn't working properly,and when you tried washing in the Sink it was so close to the shower screen you kept knocking your elbow,so come Monday we just wanted to get home the bus was surposed to come a between 1and halfpast1,that's what the driver going there said,well it was half 2,he parked opposite we had to cross a busy road with our casers,we were mostly pensioners mind,finally we set off home. When we got near Sunderland he went straight on to Newcastle then Gateshead then at last Sunderland by that time it was after 7pm we were shattered disappointed coustmer

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