National Holidays

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Mary's complaint against National Holidays

Mary Battersby

14/01/2018

Canseling your holiday at short notice because of medical reasons

Complaint against National Holidays

I have been using national holidays for years but this will be the last time having booked my annual trip to bournmouth to go in january 2018 i had to cancel because of ill heath i rang national holidays to find out the procedure of canncelation i was told i would loose 50%of my money because of short notice cancellation but what she didnt tell me if i left if any longer to cancell it 75% i would loose as i coudnt find anybody to take the holiday for me i had to cancel now loosing 75% of my money which maybe nothing to national holidays company but to me an old age pensioner is a lot i carnt understand why they will not transfer the holiday to a later date as i intended to go to bournemouth after my operation m battersby

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