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Sharon's complaint against National Holidays
Complaint against National Holidays
Went on a excursion to Liverpool but because of my 82 year old mum's disability she is unable to use toilet whilst the coach is moving so waited until we reached the destination,by this time she was desperate,as she was going to use the loo the coach driver shouted to her that she wasn't allowed to use toilet while coach is stationery,my mum is on medication that means she has to pass water more regular,she became very distressed when told she couldn't use coach toilet as she feared she would wet herself,Not acceptable behaviour as he never said anything to the lady who used the toilet just before my mum
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