National Holidays

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401 Reviews

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Lynda's complaint against National Holidays

Lynda Hewkins

18/01/2018

Complaint Regarding Driver

Complaint against National Holidays

I went on a 2 day trip with my friend to Stratford-on-Avon & The Cotswolds Saturday 13th January 2018. The first day was good but on the Sunday we arrived at the coach to put our luggage on and get back on the coach it was freezing as Graham our driver hadn't started the bus up but also very dark as there were no lights on, this has never been the case before and we have done a lot of these 2 day trips including this one. We found his driving a bit erratic on one occasion he nearly ran into the back of a car on the motorway, probably the cars fault I wasn't near the front, but I found he seemed to mount the kerb a lot when he turned corners, he wasn't very friendly and we felt he didn't really want to be there maybe a course in people skills would help. I am sorry to complain as I said I go on quite a few trips but I felt exhausted when I got home.

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