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John's complaint against National Holidays
Days out arrangements
Complaint against National Holidays
Leisure break holiday on 10th to 14th april to chatsworth hotel llandudno It seems to me that your drivers make their own arrangements for outings. They seemed more concerned with getting us to pay to go on one of their own trips which then meant that we had to change coaches, drivers and seating arrangements which caused considerable confusion and worry to a lot of us that we could not enjoy the day out without thinking if we would get the right coach back. We also had certain drivers stopping to let people have 10 mln cigarette breaks while we sat on the bus waiting.
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