National Holidays

1.00 stars

379 Reviews

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Christine's complaint against National Holidays

Christine Johnson

05/08/2017

Did not get the holiday I booked .

Complaint against National Holidays

Holiday was for Bournemouth&beautiful Guernsey, holiday was from 31st July to 4th August. We were supposed to go to Guernsey on the 3rd but we're told the evening before it was cancelled because of mechanical problems however it has come to light that in fact the ferry was broke on the Monday. This was not disclosed to us until the evening before and also online details said the ferry was to be repaired by 9am. I have not been on the holiday I paid for and would like someone to contact me regarding this very disappointing matter. I would not have booked the holiday knowing Guernsey was not on the cards.

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