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Clare's complaint against National Holidays
Complaint against National Holidays
Me and my 4 year old son went on s holiday on 23 July to Drayton manor and twycross zoo with national holiday 1st the driver was so unhelpful I was alone with my son and I had to put my own case and pushchair on bus myself on a busy main road driver never helped me the parks were great but the hotel was another thing we stayed at the notovel hotel in Coventry we were met outside by a member of staff given a envelope with no directions to where our rooms where staff were so rude and unhelpful the meals were disgusting no childs meals on menu at all so had to pay for myself and son a meal in hotel which were horrible there was blood and glass all over toilets banging and clashing doors all nite very drunk people from conference room in bar area then we could not sleep all nite for very loud music from conference wedding room screaming and shouting all night then hotel had power cut which made it impossible to calm my 4 year old who was awake due to noise I have been on couple holidays with national and were great I'm so disappointed
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