National Holidays

1.00 stars

380 Reviews

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Lynn's complaint against National Holidays

Lynn Lycett

03/06/2018

Driver

Complaint against National Holidays

Just returned from Torquay ref R332252 from Newcastle the driver spoilt our holiday He was rude unhelpful and complained a it He changed the itinery on trip to Plymouth only had boat trip and no other time to look round. Took us to unadvertised Abbey instead without asking. He gave no help with suitcases and started off often before people had taken seats even thoughtful are on time.I was also disappointed there was no entertainment at all on a 9 and 10 hour journey.

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  • Comments (5)

Lynn Lycett | | VERIFIED

Andrew Marsden | | VERIFIED

We had a simmilar change of itinery on our trip to Italy.They took us on a Glass Bottom Boat trip, to see the Italian Navy Fleet.LOL

Lynn Lycett | | VERIFIED

Have yet to receive any response from National holidays. Don't expect after 6 months they are going to bother.

Ricky Lynch | | VERIFIED

This drivers name wasnt Dave was it?

Lynn Lycett | | VERIFIED

No it was Peter and never got any response at all from National holidays. You could not even get an address to complain to. Disgraceful customer service.
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