National Holidays

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381 Reviews

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Nicky's complaint against National Holidays

Nicky Phillips

27/03/2018

Driver was Rude!

Complaint against National Holidays

We just came back from Paris trip booked for the 23 March. The driver was not nice at all! He was rude! He had been working there 30 years and is very clear to point out his rules but is sharp. He had little regard for the elderly or those who had difficulty wAlking. He did give lots of information but didn’t want to answer our questions. He told us if we were not back by a certain time he would leave simple as that, this could have been put a better way. He also swore when one gentleman accidentally left his passport in his luggage, we all make mistakes!!! He complained about passengers when they were off the bus including us ( he thought I didn’t hear) The morning we left we were given 25 mins to eat breakfast and then the cases HAD to be on the bus for 7am, we were rushed hence the man leaving his pass port in his luggage. The excursions he charged were over the top, 15 Euro one night 10 another, 12.50 for the boat pocketing some of that. He was not nice at all and very ignorant, wouldn’t reply to “good morning”

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