National Holidays

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Karen's complaint against National Holidays

Karen sellars

04/01/2018

Drop offs after a National holidays bus trip

Complaint against National Holidays

Could you please clarity we went on a trip to Edinburgh 3rd January. We left from Darlington our driver was called Steve. On virtually every trip we have had with yourselves Darlington is or closest to first drop off. Steve informed us that we were to be last as it would help him get home easier! But surprisingly when we arrived at Hartlepool our first drop off another guest on our trip got up to leave and was also a National holiday bus driver so as him and his family are leaving the coach I'm left wondering coincidence I think not .. Our driver seemed intimidated by the guest/driver all weekend. I'm sure you will deal with this mishap and as a person who uses your trips often let me know of the outcome. Thank you

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