National Holidays

1.00 stars

380 Reviews

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Mrs Christiana's complaint against National Holidays

Mrs Christiana Oji


Holidaying with National Holiday

Complaint against National Holidays

I have been going on holidays with National Holiday for some years now, but last year I went with National Holiday to Emmerdale, but when we got to the to be checked my name was not on the list and no room was ready for me. I have to wait while the Jury Hotel staff were querying me as if I was a fraudster, eventually I was located a room some where not suitable, as I am there for two nights I accepted it, also ( I was just recovering from spine operation) when booking I requested ground floor room which I didn't get. on the 30th of May 2018 I traveled to Liverpool to see the Terracotta Warriors. I booked on the 10/4/20018 seats 3C and 3D but on the day It was another company coach that took us. Instead of my sitting in front as I booked I ended up in seats 33 and 34(I travel with my daughter). I am going to go with you on 5 day holidays to Isle of Man on the 6th of July 2018, I hope I shall enjoy it with out any discrepancies. Thank you

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