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MICHAEL's complaint against National Holidays
Complaint against National Holidays
HI I TRAVELLED FROM NEWCASTLE AFTER VISITING SOUTHPORT LAST YEAR WE ENJOYED IT SO MUCH WE BOOKED UP AGAIN RECENTLY 7TH JUNE-10TH JUNE FOR MY PARTNERS BIRTHDAY BECAUSE THE STAFF WERE VERY SOCIABLE CLEAN ROOMS AND GOOD FOOD.THE STAFF AGAIN WERE EXCELLENT UNFORTUNATELY THE FOOD WAS NOT GOOD AT ALL AND WE ATE OUT AFTER 1 DAY THE FOOD WAS JUST NOT ON PAR AS LAST YEAR AND HAS REALLY SPOILT THE HOLIDAY TREAT FOR MY PARTNER.I HAVE DECIDED THAT WE WILL NOT BE GOING BACK TO THIS HOTEL OR SOUTHPORT DUE TO THIS BAD EXPERIENCE SO I WOULD LIKE YOU TO LOOK INTO MY COMPLAINT PLEASE AS WE ARE LOYAL CUSTOMERS OF N.H BUT MAY NOT IN FUTURE IF THIS IS NOT RESOLVED THANK YOU MICK.
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