National Holidays

1.00 stars

382 Reviews

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Jane's complaint against National Holidays

Jane Thorley

14/07/2017

Hotel from hell!

Complaint against National Holidays

-all inclusive food was awful! Me and my son had a upset tummy for x2 days so had to eat out and cost me more money! -the entertainment was shocking.....so boring! The actual time we spent in the hotel was only too sleep. -the whole hotel needs a refurb ...or knock down and start again! -we were greeted by the the smell of cabbage and when we walked to find our room a smell or urine in corridors and damp everywhere! We were so looking forward to our stay at the Trecarn hotel...it states in brosure it will be memorable...but unfortunately for the wrong reasons. I paid £717.84 for this holiday it would only be fare to refund us to try and redeem our summer holiday break? With thanks Mrs Jane Thorley and family

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