National Holidays

1.00 stars

402 Reviews

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Mrs G's complaint against National Holidays

Mrs G Shepherdson

04/12/2016

Hotel rooms awful, after 3 tries moved to another hotel

Complaint against National Holidays

Complained straight away about the room being next to the lift, thump thump. Moved to a 2nd room, freezing cold even with jumper and tracksuit bottoms on. Finally at 2. 30 in the morning moved to a 3rd room which was warmer but very noisy, traffic zooming by every few seconds. After that very tiresome night, we packed yet again and informed the receptionist we were moving to another hotel. We joined the coach for our journey home by taking a tram back to the President. Everybody complained about the driver not a word out of him until he decided he needed a break then he spoke. Never known a driver like him. Everybody thought so too. This change of hotel cost us £140 plus tram fares with our cases.

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