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John's complaint against National Holidays
Lift out of order:Six flights of stairs to climb.
Complaint against National Holidays
for the last 2 days the lift was not working and i had to climb about 60 stairs to get to 3rd floor bedroom. I had helper with me as i am on oxygen at home & physio for right hip. my partner had to make trips up and down for me as i could not breathe properly. It was taking me 50 mins to get to room as i stopped for breath at the top of each flight.This spoilt my last 2 days as i did not want to leave the Hotel Savoy 3rd\11\2017
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