National Holidays

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402 Reviews

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Mrs Donna's complaint against National Holidays

Mrs Donna Henry

29/11/2016

MISS LEADING

Complaint against National Holidays

Four of us went to the Leeds market and then to York, we get dropped off at leads bus station, we were under the illusion we were getting dropped of at the market itself. The bus driver told us it's a good 20 minutes walk yeah it is, if your Husain Bolt, my mother is 73yrs old, 2 false hips and heart disease, it took all of us 45 mins to get to this German market, using her walker stopping so she could rest. Never told us we would have to cue for 30 mins, never got inside, no illumination s. Went to York the next day, guess what, yeah the same thing happened again, a long walk, under the illusion we were getting dropped off again, it does not say in your brochure you have a very long walk ahead of you, and the male bus driver who took us to Leeds said if I tell a lot of jokes will my tips be bigger, everyone was disgusted, we we're all freezing and was not allowed on the coach till it was time to go, and there WERE a lot of us waiting. We have been on lots of your coach trips, all four of us together, and loved everyone of them, but won't be going again, make sure you write in your brochures, you don't get dropped off at the markets, you have a long walk ahead of you, do you realizes the coach was full of pensioners with walking sticks, RANT OVER, thanks

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