National Holidays

1.00 stars

402 Reviews

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Miss s's complaint against National Holidays

Miss s Bedford


Overall package

Complaint against National Holidays

We paid a sum of 377 Booking ref no p805163#tag 1 From being picked up at 7.10am on the 1.8.16 the coach driver went to and fro from one destination for two hours before heading off to the Harry Potter venue On arrival at tea time their was a funeral in place with load music while we was eating The food wasn't brilliant and soft drinks machine was mixed up ur apple juice had water orange had grapefruit Hot meals was limited also The room was adequate but soon realised we only had on towel between 2 adults and one child After seeing reception I finally got some bath towels In the bathroom I noticed there were no shampoo or shampoo Then we had no hot water to shower in There was no itinary for the journey Basically the remanda hotel we found of a poor quality i await for your reply as soon as possible Thankyou mr Parmar

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