National Holidays

1.00 stars

402 Reviews

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Audrey's complaint against National Holidays

Audrey Tait


Shocking treatment of disabled

Complaint against National Holidays

Had a overnight stay in Liverpool and were told 2.05 bus was leaving we were there in good time and sat and sat ..bus eventually turned up for us but parked round the corner we were jammed in by a van (the one that gets on and sells tours)and another bus so some other passengers went and told the driver to wait..they came back and said no wheelchairs.. I got the disabled man out and squeezed between the van and bus and walked him round the corner to the bus and were abruptly told no wheelchairs after both wheelchair users got upset and other passenger got off to help us they were told to leave it to him ..i told the driver they brought us here so course they could take the chairs he eventually flung the chairs in the boot..all the passengers were disgusted at his attitude ..disgraceful treatment if disabled..we were stood freezing for over an hour then that

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