National Holidays

1.00 stars

382 Reviews

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Cheryl's complaint against National Holidays

Cheryl Rickles

04/01/2018

The Britannia ADELPHI Hotel Liverpool R170937#1

Complaint against National Holidays

My Husband is disabled dew to 3 strokes when I booked our Christmas holiday 23rd December 2017 for five days, I should have been warned about all the stairs. We had a lift to our room but to eat or drink all the stairs where just to much for us as we are in our 70's. The Adelphi Hotel was a lovely hotel but not suitable for the older or disabled. We have been on many trips with you and where satisfied but I had to complain as it was just to much for us and spoilt our Christmas. Yours truly Mrs Cheryl Rickles

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