National Holidays

1.00 stars

381 Reviews

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Anita's complaint against National Holidays

Anita Webster

21/10/2017

Trecar Hotel in Babbacombe disgusting filthy hotel

Complaint against National Holidays

Just spent 5 days at Trecarn hotel in Babbacombe with National Holidays. The hotel was filthy the paintwork was dirty and peeling off. The shower was disgusting all black between the tiles and hardly any pressure on the water. Dining room was appalling. You weren't allocated your own table so had to find a space to sit down for your meals often with lots of dirty plates cups etc from the previous sitting. Food wasn't appealing and on two days we had a big lunch so we didn't have the evening meal. The cups more often than not weren't clean and you almost always had to wait for boiling water or butter or Jam or marmalade or bread. We had asked specifically for seats near the front of the coach. But when the coach picked us up in Blackpool we were told to sit anywhere until we got to Sandbach services which then took 4 hours to get to without a stop. Once we got on the coach to take us to Babbacombe we then had our allocated seats. On the way home we sat on our designated seats to Sandbach where we changed coaches again we were sat at the back of the coach for 3 and a half hours back to Blackpool. What's the point of choosing your seats when that happens. We will definitely not be travelling with National again

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