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Gillian 's complaint against National Holidays
trip to guernsey cancelled ref r650772#2
Complaint against National Holidays
ref r650772#2 I am writing to say we did not get to go on the trip to Guernsey due to the ferry breaking down.we have been offered 44.50 which we are not happy with as this is the only reason we went on the trip.as we had been to Bournemouth with you only last year there is nothing much to do there and we felt like was a day wasted we felt let down as we have been with your company many time had lovely times.We think that the ferry company should have rung the hotel to let let them know before we set off for the ferry as we had to be up by 6 .30 in the morning to be on the coach ready.
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