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Stacey's complaint against National Holidays
Unable to change booking due to death in the family
Complaint against National Holidays
I have travelled with national for many years both with friends and on my own . I booked a 2 day trip to scotland for myself and 2 friends for my 60th birthday and retirement . Sadly my young cousin died suddenly . I asked nstuonsl if I could rearrange the date of my trip but they refused . I offered to pay any monies they would incur by again my requests was refused . Consequently my 2 friends are reluctantly having to go without me .
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