National Holidays

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Kathleen's complaint against National Holidays

Kathleen Powley

01/11/2017

very bad hotal

Complaint against National Holidays

i booked a break for my self and my friend and her husband for her wedding annerversery we were told in the stackton shop it was to morecome rev number r256700-1811012017 we were told we would be staying on the sea front with a view but could not tell me the hotal it worked out that we went to southport and stayed there we did have 4 hours in morecome and other places i must say i have never been in a hotal like it it was dirty smelt of mould the staff was so miserable you could not get a smile or anything out of them there was mould all over the bath room but bedding was clean god knows how they were throw out the back in some form of rack in the bad weather for days we had no were to go if it was not for ploice with blue lights going up and down the street the food was terrable we had bioled potatoes could not cut in to the thy were raw like all the veg we had to put up with loads off work men that stayed in the place prostertutes and familys witch were waiting to be rehoused never stayed any were like it my friend cryed most of the time it was her special day bar bid not open till 5.00 till 11 we had to put up with foot ball every nite and rude workmen then to make it worse the morning we were leaveing the bus had a flat tyer it took about 5 hours to sort it and had to sit in that dirty place no drink no food we asked and got no help but the driver phoned yous and managed to get us some tea and sandwiches never got to go any were else but home which was not the driver fault he did his best shoocking place needs closeing down ruined my surprise

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