National Holidays

1.00 stars

382 Reviews

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Sheryl & Charlie's complaint against National Holidays

Sheryl & Charlie Calvert

06/01/2018

Worst food and entertainment for New Years Eve 2017 @ Britiannia Hotel Bolton

Complaint against National Holidays

We are two couples that booked this trip back in October to spend New Years in Chester, Liverpool and the Lakes from Dec. 30th to Jan. 2nd 2018. The rooms were clean and fine for the stay. We found the breakfasts were good everyday that we were there. The staff was very accomodating and were very helpful. We cannot say that for the evening meals for the entertainment. We found the first evening that there was no gravy for the meat dishes which were very dry and very limited vegetables with just boiled new potatoes. The meal that they served for New Years was absolutely terrible and all four of us hardly ate anything as the food was very poor quality and didn't taste good at all. We all survived cheese and crackers and the desserts were good. They had disco for entertainment for New Years and he was already getting lould whle we will still eating. I went up to him and asked if he would turn down the music as it was so loud we couldn't even have a conversation at our table. He did for about 2 seconds and then turned the music even louder than before. It was so loud that we went into the garden room where it was a little quieter so atleast the musc wasn't blairing. We went to bed at about 10:00pm as we all had headaches and our stomachs weren't feeling very good either. There was a piano player the firstt and third night which the music wasn't too our taste but there really isn't an area that you could go to to escape too. I would never reccommend ths to anyone.. We have always had great trips with National and couldn't believe that this could be that bad.The only good time we had is when we took a taxi into Bolton on Jan. 1st and spent the afternoon in The Spinning Mule(Wetherspoons) and had our meal there as we did not want to have the evening meal at the Hotel. Glad we did as the food was terrible.

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