Luton Airport

1.00 stars

12 Reviews

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Alyson's complaint against Luton Airport

Alyson Hunter

14/06/2018

Excess Baggage Charge

Complaint against Luton Airport

Was charged £39 for excess baggage (3kg over) when we had weighed our cases before we left home and on different scales when we had reached our destination and neither case was over the 15kg. We had to pay this charge as they would not allow our suitcases on the plane until we did.

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