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Michael's complaint against Cardiff Bus
Drivers refusal to open door
Complaint against Cardiff Bus
Despite being on bus stop at Newport Station, and bus being stationary, driver refused to open door to allow my daughter to board, despite the fact that he closed the door as she approached. He just looked at her and shook his head. Bus Reg.No. CN65 AAX. Time of occurrence 17.45 on 25/9/17. Would like an explanation as to why a young girl travelling alone was treated so appallingly. Thank you.
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