National Rail

1.00 stars

20 Reviews

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Simone's complaint against National Rail

Simone Street

25/05/2017

Being turned away today from travelling

Complaint against National Rail

I was speaking a while ago about being able to travel on your trains with my new scooter (before I bought it) and was to!d to ring up early on morning of travel and arrange to take scooter on train -now I am told today that I cannot travel today because someone has to approve scooter first to put a sticker on it - I am so angry at to think that a woman such as myself a regular customer N.I. Railways is being victimised from travelling today because Im on a mobility scooter which I could of had assessed if I bad of been given right information when I made initial enquiry

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